Pickleballs
I purchased a package of 12 indoor pickleballs. The price was good and the shipping was fast. Unfortunately, after using one, I did not like the balls as they were more like outdoor balls so I requested, via email, a refund. This was the difficult part. At first, they refused, stating it was now a used product and thus not eligible for return. After exchanging several emails, they eventually issued a full refund which they should have done at first request. Also, they do not have a phone number making the process more difficult than it should be.