Customer with 3 products but poor customer service
I have 3 of the products and have found them very useful. However, the customer service is way below the product. I was sent a solar panel that I had not ordered. I told customer service, and since then, I have had to follow up with them to get it collected. It's sitting, wasting space and my time. No apology, and I almost feel like it was my fault. Eventually, they arranged for collection and driver did not turn up! I wish they would stop giving gifts to YouTubers and perhaps look after the customers that buy the product