Excellent customer service after problem was reported.
I placed an order January 30, 2025 at which time I was billed. On Feb 5th I was notified my order was shipped. As of today the order had not been received. When I tried to track my order I received notification COULD NOT FIND ORDER. $99.00 dollar theft. UPDATE FEBRUARY 27, 2025 Upon receipt of the above mentioned difficulty with my order Conscious items took action found my order, updated the tracking information. I recieved my order February25. Conscious Items continued to follow up to confirm I had recieved my order and was satisfied. The item is beautiful and everything as advertised. I will be ordering again.