If 0 stars were available
If 0 stars were available, I would give it. Do not believe the return policy! They sent shoes that were supposed to be size 11, probably were size 9 1/2. I asked to return them. They said "Give them to a family member and buy the right size". The next email they offered a discount of 10% to buy another pair. The next they offered to give me a $3 rebate if I would keep them. The next was $5, the next was $8. They said it would be $20 to send them back - had to go to China. I sent them back, hoping for a refund of the price of the shoes - it cost over $32 to send them back - who knows if I will ever get a refund of the $49 I paid for the shoes? Although the shoes looked beautiful, they felt like they cut my circulation to my foot when I tried them on. Buy American, or at least an honest, trustworthy company! I went to school and paid the tuition! Never again. Their last letter. Hi dear customer Sorry to bring you a bad shopping experience We want to do our best to help you resolve this issue You can return the product. We will provide a full refund when we receive the product (according to the return policy, you need to ensure that the product is in the same condition as when you received it, shipping costs are at your expense. (You may need to pay return duties and bear the risk of package loss.) Here is our return and refund policy: To be eligible for a return, your item must be unused and in the same condition you received it This is the return address: Room 205, Building E, No. 4, Huaide South Road, Fuyong, Fuyong Street, Baoan District, Shenzhen City, Guangdong Province (Mingxi Pioneer Park) Country: China City: Shenzhen Province: Guangdong Postal code: 518103 Tel: 18923408246 Kindly Reminder: The address on the package is not our returning address, do never send the package to that address, or we will not be responsible for the loss. When you return a product, please provide us with the tracking number. We will refund you after receiving the package We are sorry again best wishes Customer service team
