Appalling service
Appalling service. Supplied the wrong size boots reluctant to replace them without me paying for shipping. Difficult to communicate with. Absolute rip off. Do not deal with these people
About Dallader
Data updated- Website
- dallader.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 33 reviews
- Replies to negative
- 0% (0/161)
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Is Dallader legit?
Dallader (dallader.com) has a 1.6 out of 5 rating on OK.one, based on 186 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 84% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Refund. Last updated 2026-10-25.
What reviewers say
AI generatedMost reviewers were let down by their experience overall. Customers complained that the products were of extremely poor quality, arriving damaged, looking nothing like the advertised items, and featuring broken parts right away. Many buyers also noted that the ordered items were significantly smaller than expected and not true to size. Some reviewers were concerned about discrepancies regarding the products' manufacturing origin and overseas shipping. Consumers additionally struggled with the difficult return process, facing extremely high shipping costs and receiving very tiny refund offers instead of proper financial compensation.
Auto-generated from all reviews of this business. For reference only.What people say
The boots turned up 3/4 scale
The boots turned up, in decent time. They are supposed to be same size as all my other boots but these ones are about 40mm shorter than all of them that are labeled the same size. Do they just have 1 size and change the label to what is ordered? How can a business sell products that are not what the claim to be? Don't waste your money with these clowns
Crap boots Dallader
Crap boots. Lace loops broke of f as soon as I tried one one in the house. Pay to return,discount in dollars six emails. “Send me a left boot please”. Not American. Not good quality and I fell for a bloody advert for work boots.
Ordered 2 pairs shoes - received wrong sizes.
Do your homework before ordering from this vendor. Exact same shoes I ordered are available at Temu for a fraction of the cost. I ordered 2 pairs shoes, total order value over $100. Both arrived but wrong sizes. I contacted Dallader, their reply "Give them to a friend". These are Chinese made and shipped from China - not America. Their home page states 'Best Seller - Trusted'. Their Return Policy is very contradictive including 'Free Returns'. Then the fine print shipping is customers care. However, be prepared for a lot of back and forth where they offer $5 discount, then $8 discount and on it goes. I raised issue with PayPal.
This company are scammers incorrect…
This company are scammers incorrect size of shoe will not refund best offer $3 refund not as stated on website unwilling to help with returns this company should be shut down DO NOT BUY FROM THIS COMPANY Buyer be ware big time.
The shoes sent to me were too small and…
The shoes sent to me were too small and I have been trying to return them. But the company keeps sending me stupid offers instead of a return address. Do Not buy from this company, it takes 30 days to get your order and then they dont fit and are very cheaply made with thin materials. I spent $126 and they want to offer me an $8 refund or 15% refund and refuse to send the return address.
One word GARBAGE
One word GARBAGE please don't fall for the on line hype these shoes are cheaply made complete waste of nearly 100.00 for two pair of shoes. Absolute GARBAGE
Cheap
Cheap, really uncomfortable and not true to size. Meant to be a wide fit size 41 (us 8) but much smaller than that. A total waste of money,and no response to emails to the company.AVOID!
I do not recommend purchasing any…
I do not recommend purchasing any products from Dallader. They are inferior boots hubby put them on went to do them up eyelet came off. Trying to return them is impossible even thou they state free returns. They are not from US they come from China. A definate NOOOO
They sent me a pair of shoes that don’t…
They sent me a pair of shoes that don’t fit also the shoes are poor quality Having a hard time getting a refund They offered me 10 percent off my next purchase I’ll never buy anything from them again Very poor customer service
Don't be a fool, stay away from these people
I wanted to share some thoughts on my recent experience, which has been quite frustrating from the start. First and foremost, I strongly advise anyone to steer clear of these people. Based on my own experience (and what I've seen in other reviews), the product arrived damaged and getting reimbursed is impossible. When I tried to resolve the issue, client service—possibly an AI—initially offered a 10% discount on my next purchase. When I declined, they then offered a refund of just $3. As for the product itself, I ordered motorcycle boots that were advertised as made in the USA. Unfortunately, these boots are not suitable for motorcycle riding at all, and to add to the disappointment, they were shipped directly from China. If I didn’t feel so misled by the whole experience, I might laugh about it. To be clear, I’m not a competitor trying to damage their reputation, even though client service explained away the other negative reviews in that manner. So, bad product, no refund and worst Client Service. Stay away from it...
NOT made in USA
Web site says "made in USA" but the shoes are shipped from China. The shoes were meant to be made of Goretex, but were just suede with a waterproof spray. They say 100% refund if not happy for any reason. But they stalled with slow responses and no return address provided. I do not recommend buying from this company. I'm from New Zealand. For what it's worth, after the back and forth emails, they offered me an US$8 refund on my US$70 purchase. The money was deposited on my card.
Absolutely dreadful
Absolutely dreadful. Boots take ages to arrive only to find they are cheap rubbish, not the ones advertised and way too small. Customer service at Dallader are evasive and dismissive and offer a sincere ‘apology’ but no refund. Complete con artists and think they are above consumer protection laws in the UK. NEVER buy ANYTHING from them. Disgraceful!!!
The shoe size was too small, and not the same boot as advertised.
The shoe size was too small, I can't even put them on, a 13US 12UK fit perfectly the ones I received is a size 10? And what I received is shoe totally different from a motorcycle boot. They are fraudulent theives.
Dallard stay far away.
Dallader boots This is a company to stay far away from. Their customer service is the worst. I’ve experienced in a long time. They want you to pay for there mistakes when they send you the wrong size they want you to pay to ship them back. But I’ve looked it up according to both state and federal laws the seller can not charge to return product that were sent to you in the wrong size. I used there sizing guide and the boot I received were not even close. I am going to be filing a complaint to both state and federal consumer complaint department since is this is a foreign company. But base on how the state and federal laws read my consult a class action attorney because based on other reviews, this was not the first time they’ve tried to charge people to return the product that were sent to them miss sized and maybe be subject to them selves to a class action suit.
Do not purchase from this company under…
Do not purchase from this company under any circumstances. They are fraudulent. I order and paid $70 for a pair of motorcycle boots size 10.5. I received a pair of size 7 dress shoes. The company offered $8 refund. Police should investigate.
These boots are rubbish!
These boots are rubbish!! After just a week the padding in the heel wore down exposing the hard plastic. This resulted in holing my artic socks and giving me painful blisters on both heels. I emailed the Dallander explaining the issue with pics and asked for either a replacement or refund. They Said they wouldn’t do either as their 30 day refund time had passed, just. I have since found out they are not even American as advertised, but cheap Chinese shit. AVOID AT ALL COSTS!!
Scam made in China not USA
Bought the boots because they advertised made in USA, very poor quality and not the size they say. Asked to return and was told I would have to pay shipping fees to China. They advised gifting them and buying another pair. Take my advice and stay well away.
This company deceives people with false product information
This company claims it’s shoes are designed and manufactured in the USA. I questioned this by email and they confirmed this was true. Imagine my surprise when the shipment was dispatched from Shenzhen in China. The shoes are therefore made and dispatched from China and not the USA Therefore I shall be making a complaint to the relevant authorities about this fraud and shall make a chargeback on my USA credit card too
The service is absolutely…
The service is absolutely disappointing. The quality is very poor compared to the price.
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