Don't be a fool, stay away from these people
I wanted to share some thoughts on my recent experience, which has been quite frustrating from the start. First and foremost, I strongly advise anyone to steer clear of these people. Based on my own experience (and what I've seen in other reviews), the product arrived damaged and getting reimbursed is impossible. When I tried to resolve the issue, client service—possibly an AI—initially offered a 10% discount on my next purchase. When I declined, they then offered a refund of just $3. As for the product itself, I ordered motorcycle boots that were advertised as made in the USA. Unfortunately, these boots are not suitable for motorcycle riding at all, and to add to the disappointment, they were shipped directly from China. If I didn’t feel so misled by the whole experience, I might laugh about it. To be clear, I’m not a competitor trying to damage their reputation, even though client service explained away the other negative reviews in that manner. So, bad product, no refund and worst Client Service. Stay away from it...