DON’T DEAL WITH THIS COMPANY
DON’T DEAL WITH THIS COMPANY My ring stopped working after 7 months. I reached out to their customer “support” to sort things out, get a replacement, etc. They were unresponsive for quite a while, so I had to contact them a couple more times. After 2 weeks, a guy named David promised a shipping label, a full refund, and a $100 coupon towards a new ring in no more than 3 days. Well, the day came, no email, I still have the faulty ring and the empty promises from their chat and phone support. They said multiple times the case has been forwarded to the “senior team” and it is now a high priority case. But here I am, a week after the promise, and support still says they don’t know when I’ll get my return label. This company is not true to their promises. I would not advise buying anything from them.