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Becky W

United Kingdom

1 Reviews
8 Reads
0 Useful

1 review

The Groom Room

Horrible service at Bridgend groom room

Disgusting service that I will not be using again. I've been trying to get my husky groomed for 2 months which requires 2 members of staff to do. When we eventually got him in, he was really overdue a groom so needed extra time. The groomer banned us after the session as apparently our dog was aggressive (he wasn't because we stood and watched) and he had a muzzle on. Complained that we left him too long to get groomed despite us saying we had been trying to get an appointment for 2 months. Snotty attitude and really degrading. Will not return to their services ever again!

2025-08-08