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Kaele

United States

1 Reviews
4 Reads
1 Useful

1 review

uwdress

I had to report this company to the Better Business Bureau, police, an I had to report this company to the Better Business Bureau and the police

I had to report this company to the Better Business Bureau and to the police. I purchased a dress from them in the beginning of January 2016, when my dress had not arrived after I had paid expedited shipping and it was the beginning of February, I send them an email. I checked my order online and it still says processing. The dress arrived one day after I filed my complaint, one of my dress arrived. Fast forward the next morning when I open up the box to find the wrong size dress and the wrong color dress. Mind you, I ordered this dress in January for a late March wedding. It is the bridesmaids color for her wedding and of course is very important to her. I immediately wrote them and ask them to exchange it. After they would not admit the shipping was their fault and they tried to blame me for ordering the wrong color, even though I had the receipt , they told me to go to the post office and find out how much it would cost to send it back. I barely wanted to do that, but I did. I told him honestly how much it would cost and they told me that they were going to deduct the shipping amount $26 times two because I was going to have to pay them back for shipping that they sent to me and not be "sale price. " None of this made sense, so I googled their company name. Then I found out, this company is known for being fraudulent. Please do not purchase from them and contact me if you would like to file your name against them to the better business bureau and to the international trade association who is building a case to shut them down.

2016-02-07Helpful 1