The worst ever ever
The worst ever ever ! VPost ! You are such a disgrace to the Singapore brand. The customer service is so bad , even my 6 year old daughter could do better. My retailer used FedEx and showed that it’s been delivered. FedEx , with the tracking status - and VPost keeps asking me for proof of delivery!? i have to call customer service who assures me they have enough documentation, then they write me an email to tell me repeatedly they need proof of delivery- how ?! How else can I get this proof of delivery ?! And they take a week to reply the same thing each time I write ! Oh my goodness they should fire the management of VPost because this is simply - ridiculous ! To build a service where they expect the customers to hunt down endless proofs !! It’s been almost one month of torture and I am not getting any where nearer to a resolution