Experience some initial problems but managed to settle them in the end.
Had a nightmare experience spending over £85 goods arrived late after paying extra for expedited shipping. Quality was dismal, colour of clothes were different (ordered a navy coat a bright royal blue felt thing arrived), the fabrics used were substandard and so was the stitching of the items. One item came ripped. I have struggled and finally been unsuccessful at getting a refund owing to the fact that would need to send them back to china costing over £45 to send back due to the weight of items. Also had to pay an additional £15 charge to accept delivery. Really unhelpful uncompromising staff and policies. There no contact number. Even paypal failed me here. Since writing this initial review, I did get a response from rosegal where my case was assessed again. To be fair they have always been polite enough. I still made a huge loss but at least managed to settle to recoup £38. At this point I had long given up so I was happy to settle and close this chapter. I received my refund which is half the value of 'returnable' goods.