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Robert Beauparlant

United States

1 Reviews
4 Reads
0 Useful

1 review

OnLogic

Great products. Exceptional customer service

I was well aware of supply chain issues especially with certain electronics components due to Covid 19. OnLogic wrote me shortly my having placed the order to communicate the ETA as best they could and then again when the parts arrived to confirm the estimated production date which was exactly in line with their estimate. Transparency is a dying trait but not with these folks. Received the build a couple of days after it went into production. Had to open a ticket with tech support. I was unfamiliar with this particular Make of MoBo/BIOS. Tech support got back to me within a couple of business hours. Easy fix and clear directions with screen captures to point me in the right direction.

2021-05-11