Jomar made sure we got what we need and…
Jomar made sure we got what we need and in time. We will continue to purchase from On Logic.
About OnLogic
Data updated- Website
- onlogic.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 18 reviews
- Replies to negative
- 91% (10/11)
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About this business
OnLogic designs and manufactures industrial computers for innovators solving the world's most difficult technology challenges. Our direct-to-customer model and highly configurable hardware help you get the right-sized solution on time. From our online platform to our technical expertise, we provide a trusted partnership to help you make your vision possible.
Written by the business, not verified by us.Is OnLogic legit?
OnLogic (onlogic.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 86% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 91% of negative reviews; 18 of them were added in the last 12 months. Last updated 2026-09-07.
What people say
Excellent support and quick shipping of…
Excellent support and quick shipping of replacement parts.
Super replacement of motherboard- no…
Super replacement of motherboard- no questions asked
Untrustworthy
We had a PO for 40 PCs to be shipped in 3 different batches, first 20, then 10 and again 10. First 20 were great. By the next 10 they wanted to put the price up (even though we had signed a PO, locking the price in and guaranteeing availability). We said we have a signed PO for a set price, so they can't change the price now. They said they just can't hold their price as the price of RAM went up so much. We agreed to using a different brand of DDR5 RAM and we negotiated a little and still took them for a little over 1.5 times the original PO price. (BTW, if everything is preordered thanks to a blanket PO, what does it matter what the price does?) We both agreed to the new price but they said they can't even hold this new price for the last 10, they will need to reevaluate the price for those. Then for the last 10 they went on and shipped them before even talking to us about it, then wanted to send us a bill for a yet higher price. They already knew we were not happy about the previous 10. This was the last straw. We said we aren't taking these PC's, you will send us a return label and hipping will be at your cost. They said there will be a cancellation fee. We said no, there will not be. If their PO doesn't guarantee price I don't see how it can guarantee a quantity either. Great product, and I wish we could have continued to work with OnLogic, but we cannot have someone that tries to pull this kind of stuff off. Wasted a lot of time checking the product out and tailoring the OS, now this. Be advised.
Ease of ordering and the constant…
Ease of ordering and the constant communication I received after placing order, up to the point I received it.
Good product and fast service.
Customer service is top notch!
Professional Staff with Expert Product Knowledge
The knowledgeable staff provided detailed product information that aided me in selecting, configuring, an appropriate edge computing station. They kept me aptly informed about my order status.
Reply from OnLogic2026-01-16
We’re glad you had a positive experience working with our team! Providing expert guidance and clear communication is a top priority for us. Thank you for sharing your feedback on your new edge computer, we're here if you need anything else as you get up and running.
I submitted question about ML100-31…
I submitted question about ML100-31 which was bought 5 years ago and is not even listed on their website. I got response very next with useful links for relevant documentation and firmware. Awesome experience. Wish every company support their products like Onlogic does.
Reply from OnLogic2026-01-16
It’s great to hear our team was able to provide the resources you needed for your ML100-31. We take pride in supporting our products throughout their entire lifecycle. Thank you for the high praise, we’ll be sure to share this with our team.
I was looking to replace a computer I…
I was looking to replace a computer I bought from OnLogic in 2015, which I had been using for about 10 years. I quickly found a new one with 32 GB of RAM and a 1 TB SSD. I hope I won’t have any issues with it for the next 10 years as well.
Reply from OnLogic2026-01-16
Ten years is a solid run! We’re honored that you’ve trusted us with your hardware upgrade. Enjoy the boost in speed and storage, here’s to another decade of reliable performance. Thank you for the review.
consumer friendly and reliable
Reply from OnLogic2025-12-12
Thank you for taking the time to share your experience, we're pleased to hear that you've been happy working with our team and products.
Purchase Officer
The problem was resolved quickly.
Reply from OnLogic2025-12-12
We're very happy to hear that we were able to resolve your issue quickly. Thank you for your continnued trust in OnLogic.
My second one
My second one; worked perfectly out of the box.
Reply from OnLogic2025-10-28
Thank you for choosing OnLogic again!
Perfect company
Reply from OnLogic2025-10-28
That's very kind of you to say. We're always looking to improve, but it's great to hear that you've been happy with your experience working with OnLogic.
Wonderful Service and right on time!
Reply from OnLogic2025-10-28
We appreciate you taking the time to leave this review, and we're glad we could help!
Quick response to quote request.
Reply from OnLogic2025-10-28
Thank you for taking the time to share your experience. We're happy to hear that you were pleased with the quick turnaround on your quote request. We look forward to working with you.
A++++
A+++++++++++++
Reply from OnLogic2025-10-28
Thanks very much for the fantastic grade, we're happy to hear you were pleased with your experience.
Ease of ordering
Reply from OnLogic2025-10-08
Thank you for your feedback! We're so glad to hear that ordering from us was easy.
fast response
Reply from OnLogic2025-07-17
Thank you for the review! We're happy to hear we were able to help quickly.
Great product and friendly service.
I had a little trouble with ordering online and they were helpful and friendly. The actual product is well designed.
Reply from OnLogic2025-07-17
Thanks so much for the feedback! We're happy to hear that our team was able to help get your order sorted out and that you're happy with the hardware.
Happy Mammoth 
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