OnLogic designs and manufactures industrial computers for innovators solving the world's most difficult technology challenges. Our direct-to-customer model and highly configurable hardware help you get the right-sized solution on time. From our online platform to our technical expertise, we provide a trusted partnership to help you make your vision possible.
Written by the business, not verified by us.OnLogic (onlogic.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 86% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 91% of negative reviews; 18 of them were added in the last 12 months. Last updated 2026-09-07.
Sales team values transparent communication and is very knowledgeable. They helped us reach a great price point for the product we purchased in bulk.
Thank you so much, Miguel! We really appreciate your business!
Onlogic and their team has always been helpful with new projects. Their diligence and communication are important to our company. The products Onlogic produces are of good quality.
Rene'e, thank you for the kind words. We appreciate your business!
I recently purchased a system from OnLogic, and the entire experience was outstanding. My salesperson, Taylor Clark, provided exceptional service—knowledgeable, responsive, and made sure I had all the information needed to make the right decision. The ordering process was seamless, shipping was fast, and the product arrived well-packaged and exceeded my expectations in both performance and quality. OnLogic's dedication to reliability and customer satisfaction is evident. I highly recommend them for anyone looking for industrial-grade computing solutions. I’ll definitely be a returning customer!
Thank you so much for the review, Ryan! We look forward to working with you again in the future!
OnLogic have been a terrific team and partner to work with. From coordinating the specific details to the timely delivery of each order and request, they have been thorough, punctual, and friendly!
Thank you for the kind words, Omkar. We appreciate your partnership!
Partnering with Onlogic has been a great experience! They provide quick service and are trustworthy. It has been a pleasure working with Taylor Clark; together, we met demands, target pricing, and received quality approved products. She has been an amazing point of contact to receive all updates and communications in general. Onlogic has been a key partner to help avoid inventory disruption and mitigate risk. Thank you for your commitment and continuous support!
Sharon - Thank you for sharing your positive experience! We're particularly proud of Taylor's dedication to supporting your business. Thank you for your continued trust in OnLogic!
My company has been working with OnLogic for many years now using their industrial grade Karbon family products as part of a system we sell globally in infrastructure-critical deployments, and they have consistently exceeded our expectations. Their product quality is outstanding: reliable, well-built, and exactly what we need for our applications. What truly sets them apart, though, is their exceptional service. The team is responsive, knowledgeable, and always willing to go the extra mile to ensure we get the right solutions. We were unable to find another product & company that could give us the confidence we need. More than just a vendor, OnLogic feels like a true partner. They take the time to understand our needs and work with us to find the best possible outcomes. Their support and commitment to customer success make them a pleasure to do business with. Highly recommended!
Peter, thank you so much for your kind words and continued support! We really appreciate your business and are so happy to hear that we've been exceeding your expectations!
The OnLogic team was incredibly knowledgeable and professional during our encounters with them. They were able to quickly understand our needs and provide a solution that met all of our requirements. We are happy to be moving forward with OnLogic and look forward to a long and productive relationship.
Thanks very much for your kind words, George, and thank you for choosing OnLogic!
Purchased a Jetson Orin Series Nano 8GB, out of the box it did not work, issue could not be resolved or was even attempted to be resolved over the phone I was told I had to send in my "New" product. I requested a return because of lack of Quality Control and I actually needed what I paid for for a project and I was charged a 5% return fee.... Bad service lack or Quality Control and accountability... things you do not want to hear when some of their products can cost thousands of dollars.
We apologize for the inconvenience you've experienced with your system. It's disappointing to hear that the product didn't function as expected out of the box. We value your feedback and are committed to ensuring the highest quality products and customer service. We are investigating ways to adjust our processes to prevent similar issues in the future. We hope to have the chance to win back your trust.
specifically ask about an application and appropriate hardware. They suggested the wrong hardware now don't want to take it back. Product is absolutely overpriced and under performs in every which way possible.
We apologize for any inconvenience this may have caused. There are always variables to any project that are outside of our control, but we understand your disappointment with the product's performance in your specific application. We would be happy to discuss other hardware options that may be a better fit. Please reach out to [email protected] so we can try and make this right.
I like the products but the technical support has been useless to me. I was sent a Factor FR201 with Ubuntu 22.04 installed. It wasn't installed properly. It would stall on searching for a network and took over 3 minutes to boot up. Couldn't configure the network ports to static IPs. I finally gave up and followed ONLogic instructions on deleting the OS and reinstalling Pi OS instead. No mention you have to re-partition the SSD! Overwrote my OS and had to install again with many searches on the internet on what went wrong. No help from ONLogic. Finally got the computer working properly and then made a power supply mistake and exposed it to an overvoltage from a solar controller. Asked ONLogic for the part number at the front end of the main board. I was told they don't supply part numbers and I should ask for an RMA. However, the repair would be as costly as a new computer so was recommended to buy a new one. I figured out the part was a TVS diode, a $2 part. Replaced it and the computer is working fine. That is what I would call terrible customer service and technical support.
Thank you for taking the time to provide this feedback and we apologize for your negative experience. We strive to deliver excellent products and excellent customer service and support, but we clearly fell short in this instance. We are investigating the root causes and reviewing our technical documentation to ensure it accurately communicates the necessary steps. We sincerely appreciate you bringing this to our attention and we hope to have the opportunity to win back your trust in the future.
Sadly there is an old saying that you can only know how good a company is when you test their post-sales service. Well, sadly, I have now had the opportunity to test OnLogic post-sales service and, well, to say I am NOT impressed would be being very polite. First, they sent me a device with a faulty hot-swap SATA port. Support operates at a lethargic pace, they send you an email, you reply, then you don't receive a reply for days. It took at lot, far too much, chasing of OnLogic to get an RMA to return the unit for repair. Second, they sent a delivery to me by UPS. UPS kept on re-scheduling the delivery, which was strange because I received many other UPS deliveries the same week, only the OnLogic delivery had problems. Then UPS lied and claimed "security access issues" for being unable to deliver. This is a lie becuse the UPS driver delivers to me almost every day. I have raised this with OnLogic but they don't care.
Tim, thank you for taking the time to provide this feedback. We're sorry that we fell short in providing you the best possible service. We would love the opportunity to connect with you directly to better understand where we could improve. We hope we have the chance to better serve you in the future.
We purchased 5 fanless computers and in a little more than 1 year 4 of them failed. We think that the problem is with the power control and guess that the main board is OK but Onlogic will not fix them. Looks like the only solution is to toss them out.
Stan, thank you for taking the time to leave this review. We are sorry to hear you are experiencing issues with your systems and we would like to help. Our team will reach out to you directly so we can investigate this further.
FREEFIRE 😭 ok
Rohit singh dilbagh
Fast, accurate feedback on my questions. Very helpful.
Great customer service! George answered all my questions very quickly.
Customer support team went out of their way to match up a product to my application as well as finding in stock merchandise. We are quite pleased with our product.
This was my first purchase of OnLogic products. The entire process went exceptionally well. It was easy to find what I was looking for and then purchase it. Communication about the order was outstanding. I also needed some technical support with the product which was resolved quickly. Highly recommended!
Great service and amazing product! Always responsive and proactive feedback. We have purchased a few HX500 units and are extremely happy with them.
Excellent service, very knowable staff, Great Product, what else can you ask for. Oh I know a fair price, well I cant complain when I see all that I get, hope OnLogic is around for a long time. Unfortunately Im old and all to often have seen the innovative sloid companies absorbed by their competitors to remove the threat. LOL Dan Maynard Boot Rite Computer Solutions
100 reviews matching
Happy Mammoth 
dekoniaudio.com
TadiBrothers
Moxies Market
ReliveX
GameServersHub
Fishbox.com
Increlo