Service
Customer service has been one of the best I’ve had to work with they do everything they can to get you the products you need when you need them.
About OnLogic
Data updated- Website
- onlogic.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 18 reviews
- Replies to negative
- 91% (10/11)
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About this business
OnLogic designs and manufactures industrial computers for innovators solving the world's most difficult technology challenges. Our direct-to-customer model and highly configurable hardware help you get the right-sized solution on time. From our online platform to our technical expertise, we provide a trusted partnership to help you make your vision possible.
Written by the business, not verified by us.Is OnLogic legit?
OnLogic (onlogic.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 86% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 91% of negative reviews; 18 of them were added in the last 12 months. Last updated 2026-09-07.
What people say
Excellent
Excellent, on time and ready to go, no complaints in the unboxing and initial boot up, thank you!
great little case for htpc or backpack…
great little case for htpc or backpack gaming rig
Items arrived on time and in excellent…
Items arrived on time and in excellent condition. OnLogic is the go to site for my mitx cases and accessories. Great job as always!
Overall
Overall, the product is well made and good. Thanks to developer to create this.
Fast delivery
Fast delivery, good service.
UPDATED Currently not satisfied with delivery…
Currently not satisfied with delivery date of items. First showed item would be delivered in a week and then updated with a delay of 2 more weeks. UPDATED - after posting my review I was immediately contacted and explained the delay. Was given a new date which really helped.
Reply from OnLogic2020-12-01
Hello Phillip, thank you for taking the time to leave a review. We apologize for the delay in fulfilling your order. We're currently investigating the cause and will reach out to you directly with more information.
Still hasn't shipped
My order was supposed to arrive on Wednesday November 23, it still hasn't shipped yet. Everything was in stock when I ordered it. I paid extra for faster shipping and this is what I get in return...no product and missed company deadlines. When I called in inquire about the delays all I was told was that it was delayed, no explanation as to why.
Reply from OnLogic2020-12-01
Hello Scott, thank you for taking the time to leave a review. We apologize for the delay in fulfilling your order. We're currently investigating the cause and will reach out to you directly with more information.
Great service
The team helped me identify the solution to fit our needs and the website was extremely easy to use.
Delivery keeps getting pushed out and…
Delivery keeps getting pushed out and delayed.
Reply from OnLogic2020-11-25
Hello Carlo, thank you for taking the time to leave this review. We apologize for the delay in fulfilling your order. We're currently showing that all parts will be available, and your order will move to production, on 12/1.
Reliable equipment backed by great customer service.
I have owned 3 fanless computers in the last 10 years and OnLogic is the only company I will buy from. I use them, in combination with data loggers, to monitor HVAC, waste water, and power at the resort where I work. The high temperature models survive, without complaint, in my boiler room at 120 degrees. Dave Schultz is patient and extremely attentive to details, in spite of my numerous questions prior to placing the last order. Ask for him by name
We were happy to be able to find the right cord we needed
We were happy to be able to find the cord we needed and at a very good price. The delivery was fast. Thank you
Super knowledgable and very helpful…
Super knowledgable and very helpful when it came to making the right order!
delivered within an exeptable time
delivered within an exeptable time an instruction manual in dutch would be nice
Great sales support and quick build…
Great sales support and quick build turn-around.
Helpful support and easy ordering!!
I just spent $10,000 on a new order
I just spent $10,000 on a new order, I have two units that are going down every 20 minutes and the warranty/support I get is he shipped them back will fix it and ship them back to you. That is unacceptable.
Reply from OnLogic2020-11-11
Bryan, thank you for taking the time to share your feedback. We strive to provide the most reliable hardware solutions and we are sorry that your experience has been other than that. We have shipped the replacement power supplies and will reach out to you to confirm this resolves the issue. In the meantime, please contact customer service with any questions or concerns at 802-861-2300
I ordered a critical server
I ordered a critical server. The ship to address was clear. Now it is being returned to sender. I will incur liquidated damages from my customer.
Reply from OnLogic2020-11-11
Thank you for taking the time to leave a review and share your experience. We apologize that you did not receive your server in a timely manner. We’ve been communicating with the shipping company to get the system to you as quickly as possible. In the meantime if you have any other questions or concerns please let reach out to us at 802-861-2300
The unit that I bought
The unit that I bought, a K700-SE configuration, work as expected. Thanks a lot. The UPS tracking info. was a great help :-)
Ordered an ML100G-40
Ordered an ML100G-40, Compact Fanless AMD Ryzen Mini PC. The item shipped faster than expected and seems good quality. However i ordered it without internal disk, since i had a spare M.2 NVME 2280 disk at hand, and the onlogic data sheet says it has an M.2 NVME 2280 compatible slot. Well yeah, it does have and M.2 2280 slot, however the chassis is so small it doesn't allow for the 2280 form factor. Now i have to go find a 2260 or 2242 somewhere. Misleading...
Reply from OnLogic2020-11-09
Thank you for taking the time to leave this review. We're pleased to hear that the system arrived swiftly and that you are happy with its quality, but regret that there may have been a lack of clarity about the M.2 drive size. We've reviewed our documentation for the ML100G-40 and have made an update that hopefully addresses this concern. Our apologies for any inconvenience.
Happy Mammoth 
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