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Mark Lusty

United Kingdom

1 Reviews
7 Reads
0 Useful

1 review

StorageMart

Store and regret would be a better name.

I rented a small unit in Walton and was there for over a decade going from the old company who where brilliant to the new owners Storage Mart. I am living overseas and wanted to store some belongings securly in the UK while abroad. The staff there are amazing however Storage Mart have no regard for long term renters, if you are looking for long term storage, find better, there are many in the area. The rent kept on being increased to the point I worried every time I received an email, add to this the forced an over priced insurance on top of the rental cost, I had private insurace that I constantly had to prove existed. After more than a decade of this, I flew back to the UK and closed my account to go to a better store. The amazing on site staff I feel very sorry for as they run things very well but the American owners do not care about customers. There are other storage companies that I would look at before signing up with Storage Mart for anything longer than a month. I feel very let down as I was a very loyal customer for a very long time, always paying on time. Very happy to have left and not to have the constant worry about a simple storage unit. If they respond to this, ignore what they write, this company really do not care about customers only customers money. As predicted there is a reply, beware storing here and do not agree to the over priced insurance they try to force onto you.

2025-09-21