great experience with Customer Services.
I have the Hoverair X1 and the Hoverair X1-Pro. I really enjoy this drone. I am 69 years old and I can use it! This review is about the customer service.I had an issue with my Hoverair X1 Pro and the beacon not connecting. After several emails they asked me to send log-files and videos of the issue which I did. They asked me to send in the beacon for repair and a week later a new beacon was delivered. Still the issue remained and after several email with Iris I was asked to sent both beacon and Hoverair (shipping paid by Hoverair). About two weeks later they were shipped back to me and all issues were fixed. In total all took about six weeks but that is oké for my issues were solved. Very pleasant contact with several people from customer services. I am a happy customer!