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Marie

Singapore

1 Reviews
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1 review

SmartBuyGlasses

Obviously doesn't know how to handle E-commerce and customer service

I think my experience was worst than bad. I didn't even receive the item. The communication of the customer service was bad and very not helpful. When you order online the expectation is : Get the item as PROMISED by the marketing on the e-commerce. The website is giving: - Wrong information - False statement The Customer Service Office: - Doesn't know how to handle simple and basic customer service - The information that I shared were clear - Because of their miscommunication and failure to handle a simple case, I couldn't get the item delivered I would avoid at any cost and anybody to order on this website again. Good for them that I work in marketing, I will make sure I will help with Free advertising.

2016-04-13Verified