Nickeled & Dimed! Do better!
Bought a dress, paid for the “return insurance” I assumed it would make the return, if need be, easy. Wrong. I wanted to return the dress, started the process. If I retuned it I would get $20 of the $35 I bought it for - they charge $10 “handling fee” What the actual F. Or, I could get a store credit. Frustrated, I picked credit but I have to use it now. Whatever. Frustration mounting and time ticking because you have 14 days. I picked my item today, it worked out that it was less than the dress. At first, their site said they would owe be a small refund of 9.40. Super. As I proceed I OWE THEM!! They literally charged me FORTY CENTS!! Why? Because they charged me $10 for “handling” Make it make sense. Horrible customer service practice. Something’s are just part of doing business. And if you need to nickel and dime your customers to this extreme, perhaps a conversation with your accountant on ways to better get a handle on your costs of doing business is in order.