Baltic Born is a women's clothing company founded in Utah 2016 by three sisters, Allison, Angela, and Marianne. Known best for affordable occasion wear, Baltic Born offers dresses for weddings, baby showers, family photos, date nights, and everyday moments. They also offer wardrobe staples like jumpsuits, sweaters, swimwear, and outerwear.Every piece of clothing is designed with real bodies in mind, and collections feature size-inclusive fits and bump-friendly and nursing-friendly styles that work through every stage of life. Fit is at the heart of the brand: each garment is tested, tweaked, and tailored before it launches.Please reach out to our customer care team at [email protected] if you have any questions. We're here to help you feel confident, comfortable, and beautiful in what you wear!
Written by the business, not verified by us.Baltic Børn (balticborn.com) has a 1.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 77% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-24.
Most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the fabrics feel premium and feature lovely colors that look wonderful online. Many buyers enjoy purchasing these attractive garments for upcoming weddings and special celebrations. Reviewers often note that the online catalog offers stylish options suitable for various occasions. However, some customers also noted frustration regarding the inflexible return policy which offers store credit only. A few other people also felt that the sizing was unpredictable and the overall quality did not justify the high prices. Some reviewers experienced unexpected fitting challenges and additional fees when attempting exchanges.
Auto-generated from all reviews of this business. For reference only.Buyer beware. Bought a dress online, and purchased the $5 return protection. It was a lovely dress but not my style. Went to return and despite my package protection, I still had to pay an additional $10 handling fee. That is unacceptable. Won’t be shopping here again.
Package went missing before courier DHL received it and customer service won’t help said I had to deal with DHL but DHL will only talk to the shipper. Baltic Born must know that and just sent me on a wild goose chase. They also said I need to wait 14 days probably to make it harder for me to refuse payment.
My experience with this company was stressful. I ordered two dresses and paid $35 extra for expedited shipping and another approximately $5.00 for return shipping because I knew I would not be keeping both dresses. The order was not expedited. Arrived too late for the event. When I started the return process I couldn’t return without downloading their app. ( They make it very easy to order without the application). It said they would charge $10 to restock! And they said one of the dresses was final sale so no refund. I was in a hurry when I ordered maybe ‘final sale’ was clearly marked but I didn’t see it. I do remember it was listed as being on sale. I couldn’t find a way to talk to a human. Everything was with messaging. By the time it was all over I was out the approximately $60 for the final sale dress. I found their billing and refund statement very opaque and can’t tell from their communications what exactly was refunded. I just have to go by my credit card statement. I waited for the refund then promptly deleted their application and all communications with/from them. I never want to deal with them again.
The dress I ordered was not the correct color. I started the return policy as instructed however they would only give me store credit. They got their item back and got to keep my money. Absolutely outrageous! This store is a ripoff! DO NOT BUY ANYTHING FROM THIS WEBSITE! You will not get the quality item you shopped for and they get to keep your money!!!!! SCAMMERS!!
They lied on their webpage. Material says rayon but all I got was polyester. The dresses are NOT worth the price. Returns are horrible. Takes forever to find return page and they aggressively offer store credit, when you return it they charge $20. No human, all AI and automated NEVER again
I visited the Baltic Born showroom to try on a few dresses for an upcoming event. I tried each dress on for only a few minutes before deciding on one and returned the rest. I never left the store with the returned dresses. Afterward, I was informed that the dresses allegedly had “body odor” and, based on that determination, I would no longer be allowed to purchase and return items from Baltic Born in the future. Funny how the dress I kept has no odor on it but the other three allegedly do. This was so strange of a stance for a company to take. I do not smoke or have pets. I wasn’t wearing perfume, hair products or makeup. I was wearing deodorant but didn’t leave any markings. I’m a clean person and have never been told I left body odor on clothing or been prohibited from shopping with a retailer for this reason. If they won’t return clothes that people try on, then their policy should state that you can’t try it on. I am sharing my experience because I believe future customers should be aware of this policy. You may be banned from ever returning anything from Baltic Born if you try on their clothes —even briefly in their showroom. I tried to return the other one and they won’t let me.
Terrible company. They are almost a scam because of their awful return policy. I thought their dresses were so cute but nothing fit me because they were all way too long. I have almost $250 credit they're going to keep the money on. What an evil corporation plotting their way along.
Their website does say that you cannot get your money back under any circumstances, so that's partly on me for not digging enough. But the "easy free returns!" message that comes up when you check out was kind of deceptive... I ordered a dress that arrived with a broken sleeve, and there's no way to get refunded for the purchase. I got stuck requesting store credit at a place I don't want to shop at. I did ultimately return the damaged dress for credit and tried another order. I went with one of the few dresses on the site that has a ton of positive reviews to maximize the odds that it would work out (most of their stuff has few or no reviews). Ordered it in red, it came dark brown. I didn't even bother trying to return it for store credit this time. Just ate the cost and donated it. I would definitely skip Baltic Born – the quality is way too low to risk it when they don't offer refunds.
Product description said fabric has no stretch, but the waist is completely elastic. Because of this, I ordered the wrong size and the return process is a nightmare. THEIR email said eligible for returns for 30 days, it just conveniently left out the part that says for store credit only after 15 days. Also wanted to charge me $20 to get refunded to my visa card for a different purchase, and that's AFTER paying extra for free returns up front. The dress itself seemed nice enough, but I would not ever recommend this company
Baltic only applies to Latvia, Lithuania and Estonia, although only Latvia and Lithuania are truly Baltic. Denmark may belong to the Council of the Baltic Sea States, it is not ethnically Baltic in language or culture, therefore this company has misappropriated a cultural identity. And the Baltic religions do not include Mormonism. Being Danish does not make you "Baltic Born".
I normally never leave a review but I would not buy from Baltic Born. Very disappointed in their clothing due to sizing issues and customer service. Their Return policy is terrible and somewhat of a scam. Please be aware that you may not be able to return or exchange an item!
Horrible customer service. Horrible quality.
I will not be a return customer for Baltic born. The dress arrived and it was shabby, ugly, and scratchy. There is no way to return items to them for a full refund and the customer must pay for the shipping on the return. Horrible experience with this poorly run company.
After many years of terrible experiences with Baltic Born I am throwing in the towel on ever shopping there again. Their policies are ridiculous - no refunds, only store credit, and then the credit expires. No help if your shipment never comes until you spend money on scammy shipment insurance. PLUS the real problem here is that the sizing is so unpredictable and weird, so returns are inevitable.
When I ordered a couple dresses, I realized after he order submitted that they had charged me automatically for a five dollar shipping insurance that I never agreed to wanting nor did I opt in for. When I emailed customer service They said there’s nothing they can do and denied it being automatically added and I told them that that is not good business that they should allow us to opt if we want it and not have it hidden in a way they add it without us knowing. They didn’t really care about my complaint. They said basically too bad there’s nothing we can do.
I ordered the Marine Mock Maxi dress and the Katherine Maxi dress online. The dresses came quickly and they fit perfectly! I am extremely impressed with fit and quality! Thank you! I’m so incredibly happy!!!! Melissa B.
Bought two dresses for the first time. Quality was definitely not worth the price, lots of loose threads, cheap material and not sized correctly.would not purchase again. Return policy sucks.
*****WARNING AVOID THIS COMPANY***** I ordered three dresses from Baltic Born to see which one would look better for my daughter’s wedding. As soon as receiving the dresses, I knew that I was gonna send two back because they didn’t fit right. I started the return process on their website and requested the money go back to my original form of payment. And when you click to the next page, it only gives you the option of store credit or return for another item. Even though it clearly said refund to original payment method on the returns page. Since then I have sent five mails in the last five days and I get the automated response of oh I’m so sorry you’ve gone through this. You’re dealing with AL and she it’s just learning and that somebody would be in touch shortly as they were expediting this request. I wouldn’t hear anything. I’d send back the same email. They would send back the same response. We’ve gone round and round now five times I wish I would’ve read the reviews prior to me doing business with them. Definitely avoid this company horrible customer service… is there anyone else on here that can give me advice on how to get through to a real person and request a refund on my product? I paid the additional $4.95 which is for free shipping back to them if I wasn’t keeping an item. That’s BS. I can’t ship the item back because nobody’s contacted me about it. I’m beyond frustrated at this point. Can anyone else help me try to navigate around there horrible system so I can get my money back!!!!!!
The clothes fit poorly and they have a horrible return policy, only 14 day return window, and they take $20 off a return to original payment for "stocking fee" and then another $10 for shipping.
Terrible customer service. They use AI to reply & you can’t ever reach an actual person.
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