My experience with this company was not good
My experience with this company was stressful. I ordered two dresses and paid $35 extra for expedited shipping and another approximately $5.00 for return shipping because I knew I would not be keeping both dresses. The order was not expedited. Arrived too late for the event. When I started the return process I couldn’t return without downloading their app. ( They make it very easy to order without the application). It said they would charge $10 to restock! And they said one of the dresses was final sale so no refund. I was in a hurry when I ordered maybe ‘final sale’ was clearly marked but I didn’t see it. I do remember it was listed as being on sale. I couldn’t find a way to talk to a human. Everything was with messaging. By the time it was all over I was out the approximately $60 for the final sale dress. I found their billing and refund statement very opaque and can’t tell from their communications what exactly was refunded. I just have to go by my credit card statement. I waited for the refund then promptly deleted their application and all communications with/from them. I never want to deal with them again.
