Buyers Beware.. you can be banned from returning clothes after trying them on
I visited the Baltic Born showroom to try on a few dresses for an upcoming event. I tried each dress on for only a few minutes before deciding on one and returned the rest. I never left the store with the returned dresses. Afterward, I was informed that the dresses allegedly had “body odor” and, based on that determination, I would no longer be allowed to purchase and return items from Baltic Born in the future. Funny how the dress I kept has no odor on it but the other three allegedly do. This was so strange of a stance for a company to take. I do not smoke or have pets. I wasn’t wearing perfume, hair products or makeup. I was wearing deodorant but didn’t leave any markings. I’m a clean person and have never been told I left body odor on clothing or been prohibited from shopping with a retailer for this reason. If they won’t return clothes that people try on, then their policy should state that you can’t try it on. I am sharing my experience because I believe future customers should be aware of this policy. You may be banned from ever returning anything from Baltic Born if you try on their clothes —even briefly in their showroom. I tried to return the other one and they won’t let me.