Baltic Born is a women's clothing company founded in Utah 2016 by three sisters, Allison, Angela, and Marianne. Known best for affordable occasion wear, Baltic Born offers dresses for weddings, baby showers, family photos, date nights, and everyday moments. They also offer wardrobe staples like jumpsuits, sweaters, swimwear, and outerwear.Every piece of clothing is designed with real bodies in mind, and collections feature size-inclusive fits and bump-friendly and nursing-friendly styles that work through every stage of life. Fit is at the heart of the brand: each garment is tested, tweaked, and tailored before it launches.Please reach out to our customer care team at [email protected] if you have any questions. We're here to help you feel confident, comfortable, and beautiful in what you wear!
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Is Baltic Børn legit?
Baltic Børn (balticborn.com) has a 1.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 77% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-24.
What reviewers say
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Most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the fabrics feel premium and feature lovely colors that look wonderful online. Many buyers enjoy purchasing these attractive garments for upcoming weddings and special celebrations. Reviewers often note that the online catalog offers stylish options suitable for various occasions.
However, some customers also noted frustration regarding the inflexible return policy which offers store credit only. A few other people also felt that the sizing was unpredictable and the overall quality did not justify the high prices. Some reviewers experienced unexpected fitting challenges and additional fees when attempting exchanges.
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I want to help others avoid the experience I had with Baltic Born. I would not recommend them. Buying a dress for a special occasion should be exciting and enjoyable, but my experience was the opposite.
Their return/exchange policy was extremely disappointing and made an already stressful situation worse. I truly wish I had read the reviews on BBB and other sites before purchasing.
Please do your research before ordering so you know exactly what you’re getting into.
They have changed their return policy now, but when I ordered you could only get store credit for a refund, and of course that was not obviously posted. I tried to use my store credit once on sweaters and they were all absolutely crap quality, literally Shein quality. Have begged and pleaded for my money back and they will not return it. Have even asked them to please take a restocking fee and just give me back the rest of it and they will not.
Poorly designed clothing with terrible return policy
I ordered a super cute dress, however I've heard returns are difficult so I opted to buy the return protection on my order. (Complete rip off, but I was desperate for a dress and I thought this one would fit perfectly). When I got the dress I tried it on, it was a dress with sleeves that drop off your shoulders down on your upper arms. Whoever designed this horrible dress didn't plan for any arm space, so it's completely tight on your arms, squeezing them to death, and if you move your arms at all the sleeves just pop up to your neck. Only good if you plan on not moving your arms at all while you wear the dress and be a statue all night. Horrible design, but I thought "oh well, at least I bought the return protection." I start my return and find out there's a $20 fee to return? I already bought the option to return, now I have to pay to return the product? Complete trash company, with trash policies and trash clothing. DO NOT RECOMMEND! Don't support a company that abuses and nickels and dimes their customers. Their whole business model is to screw you over. Let's let this one go out of business for being greedy.
I will ABSOLUTELY NEVER order from Baltic Born again. I PAID FOR THE ABILITY TO RETURN THE ITEM (PAID!!!) and then they make it as difficult as possible, only give you 14 days, push to give you store credit instead of a refund, and then TAKE $10 OFF OF MY REFUND?!!! I’m genuinely appalled and furious. I have never encountered such a terrible return policy anywhere. I will never order from them again.
Weird-fitting dress--SCAM of an operation with regards to returns.
The dress fit was weird--very tight in the bust and too long (and I am 5'8", 140 lbs). It also had way too much material to look good--my hubby thought I looked enormous in it. I had paid the $4.95 to have free return shipping--but then they still charge you $20 to return it! ($10 "restocking" and $10 to refund you??). So they now have my dress back PLUS they have kept $25. Never again! DO NOT BUY FROM THEM!!! It's a shame because their dresses look cute in pictures. I have learned my lesson. You will also not hear back.
Really awful and misleading company. Their clothes: I've ordered at least 15 items and all were extremely overpriced and most were junk, cheap, unwearable.
Their return policy: this is why I've ordered so much! My first purchase was one dress in 2 sizes. I paid for free return shipping, assuming that like every reputable clothing company, returns would be permitted. Nope. This company scams you by offering free return shipping in an obvious and clear way, but hiding their return policy. They only offer exchanges, no returns at all. I sent clothing back again and again and finally gave up on finding anything well made or sized appropriately or that looked anything like the pictures online. I'm keeping my last order even though it's mostly trash. Stay away.
Avoid. Cheap, low quality items that feel identical to those on Amazon but double or triple the price. They don't last long. Consider this "fast fashion" but at a premier price. You pay $4 for "free returns" when you checkout, but then when you actually need to return something you find out that it is in fact, not free. You have to pay another $20 to get your money back. Alternatively, you can get some back in store credit which leaves you in a never ending cycle of buying low quality items. Do not shop here-- it leads multiple headaches for busy women and moms who are simply trying to find good items.
I ordered a few new dresses from them last year, they were mostly okay, except for the Anita dress, I noticed the strap was already coming unsewn, but it was a very frayed spot. I couldn’t leave a review and got no email that would let me review it. I got another dress earlier this year, the aizey dress, and paid A HUNDRED dollars for a thin cotton dress with no lining, and the seams were not aligned. The top tier, one side is five inches closer to the pocket than the other side. I’m very frustrated with the quality for the price point and will not order again. More frustrating is the fact that I can’t leave a review.
Crappy dress that had gathering that was supposed to lay at the waist but hit mid-chest. Cheap material looked nothing like online pics. Even though I paid for return shipping they said it was a final sale and I couldn’t return it! Easy way to scam an extra $5 off of customers! Do NOT order from this awful company!
Do not order from this company. I tried it for the first time, and I that was my last time. Their customer service/returns system is terrible. I purchased the $4.95 “return insurance.” When I tried to return the dress because it was way too tight in the chest, the dress was marked as final sale. That was not on the receipt or listed when I purchased. Then I tried returning the skirt because I hate deception, and it charged me $20 to return even though I purchased the insurance.
I would highly recommend listening to the reviews below unless you like losing money. I paid $81.25 for a dress, which included paying for return shipping. Seeing how it was a dress for an occassion, and I had no idea if it would look right, I was happy to pay $5 for the possibility of returning it. The fine print would indicate that returning the item will cost you $20 additional dollars. I went round and round with the sales team, which extended past the 14 day return window. They "made an exception" for me to return, which is cute because they were the reason it went past 14 days. They said when I hit submit the extra $10 would automatically be added, but that was a lie. I gave up, I took my $55 refund, called the $30 a loss, and am making it my mission to make sure no one I know ever orders from them. If you're still thinking of gambling on them, it's worth noting that someone at the party was wearing the same dress, she got it on temu. There was no noticeable difference, they looked identical. Check there first.
I’d put negative starts if it allowed. Don’t order from here unless you’re 100% okay loosing your money- ordered a defective dress and unable to get a refund or even a human to respond to me after an entire week of reaching out through the website, Facebook, and email. Worst customer service ever, definitely scammy practices, and even worse business model. They are BBB accredited for a reason, wish I would have looked into them prior to ordering.
The dress looked good online, but was a frumpy and maternity-like fit. (I bought it to wear as faculty for a graduation.) It cost a total of $45.15 ($5.01 tax (not refunded), $9.50 shipping, $4.98 up front for return shipping, $20 "restocking fee" + $5.66 less than purchase price of dress alone) to return the dress. Never again. Do not recommend.
Baltic Born does not stand behind their products. My dress all but disintegrated the first time I washed it and they offered me no help. Poor quality products, bad customer service. Never will I ever shop with them again.
Bought a dress, paid for the “return insurance” I assumed it would make the return, if need be, easy. Wrong. I wanted to return the dress, started the process. If I retuned it I would get $20 of the $35 I bought it for - they charge $10 “handling fee” What the actual F. Or, I could get a store credit. Frustrated, I picked credit but I have to use it now. Whatever. Frustration mounting and time ticking because you have 14 days. I picked my item today, it worked out that it was less than the dress. At first, their site said they would owe be a small refund of 9.40. Super. As I proceed I OWE THEM!! They literally charged me FORTY CENTS!! Why? Because they charged me $10 for “handling” Make it make sense. Horrible customer service practice. Something’s are just part of doing business. And if you need to nickel and dime your customers to this extreme, perhaps a conversation with your accountant on ways to better get a handle on your costs of doing business is in order.
I ordered three dresses from Baltic Born for an upcoming wedding. I reviewed the sizes compared to my measurements to try to ensure I ordered correctly. One dress turned out to be way too big, one was way too small, and the third just didn't work.
When I ordered I paid $4.98 for free return shipping, but now as I am trying to return the dresses I am also going to be charged a $10 handling fee AND $10 for them to refund my money to my original payment method. Those return fees are exorbitant. Why did I even pay $4.98 to begin with (PS that's added to your order automatically).
The company likely knows that their sizing isn't very accurate and that shoppers will have to return items. So they've built a system where they can make money off of that as well. I will never order from this company again.
Terrible, terrible return policy. Even if the items are unused/unopen. I keep getting emails on unused store credit but there is nothing I want from this store.
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