Poorly designed clothing with terrible return policy
I ordered a super cute dress, however I've heard returns are difficult so I opted to buy the return protection on my order. (Complete rip off, but I was desperate for a dress and I thought this one would fit perfectly). When I got the dress I tried it on, it was a dress with sleeves that drop off your shoulders down on your upper arms. Whoever designed this horrible dress didn't plan for any arm space, so it's completely tight on your arms, squeezing them to death, and if you move your arms at all the sleeves just pop up to your neck. Only good if you plan on not moving your arms at all while you wear the dress and be a statue all night. Horrible design, but I thought "oh well, at least I bought the return protection." I start my return and find out there's a $20 fee to return? I already bought the option to return, now I have to pay to return the product? Complete trash company, with trash policies and trash clothing. DO NOT RECOMMEND! Don't support a company that abuses and nickels and dimes their customers. Their whole business model is to screw you over. Let's let this one go out of business for being greedy.