I was happy until...
Ordinarily I would have given Pinkyparadise a glowing review. I do like their contacts and have ordered from them before, but the past two times I have run into so many problems I just can't give them a good review. This concerns the last order I received, and an order I have been trying and have been unsuccessful at making for no apparent reason. The most recent contacts I ordered and received I bought as prescription contacts. I visited my eye doctor and got an updated contacts prescription, then made my order. But when the lenses arrived, the prescriptions on all of the lenses were completely wrong. I spent over $100 on these lenses only to find that they absolutely do not work. I can typically wear plano lenses without problems, but the lenses I received made it impossible to see. And Pinkyparadise was no help when I told them what happened. They wouldn't refund me, send new ones with the correct prescription, or send plano versions. As for m most recent problems, I have been trying to order new lenses for over a week now. But every time I try to put in my billing information, the site instantly tells me that my transaction could not be processed. I spoke with my bank and they assured me that they would not block any transactions, but that there had been no transactions made from Pinkyparadise at all. I have attempted to contact Pinkyparadise about the problem, and they keep repeating to me that my bank is the one denying the transaction. And now, they have stopped replying to my emails entirely. I would like this to be resolved, but apparently Pinkyparadise doesn't have the same idea. I did believe for a time that Pinkparadise was the best contact lens provider online, but after this most recent experience, and the way it is being handled, my opinion has changed.