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Jenn Eitnier

United States

1 Reviews
1 Reads
0 Useful

1 review

dresslily

Item missing and sizing is incorrect

Updated Review: Since posting this review DressLily has refunded my account for the missing item and an additional $50.00 in an effort to correct the problem. I still have the items and I would love for them to be returned. However, the cost is almost the same as what I paid for the items. In the end I am thankful for the partial unexpected refund. If you are looking to purchase anything from DressLily in the future I recommend ordering two sizes larger than you normally wear. Original Review: Cheaply made clothing. Men's sizes are more like child sizes. I ordered 5 vest for our groomsmen and not one fit. My fiance is very thin but tall and normally wears a large but could fit into a medium. I got him an XL to be safe and it was too small. I noticed they charged my account in full but I didn't receive all my items. When I opened the packages one was missing. I contacted customer service and provided the label proving they hadn't sent my full order and they replied stating it's on back order. I asked why they charged me in full if they didn't send the complete order? I'm fighting for a refund upon returned items. They want to offer me store credit. This does not work for me since I never plan on shopping there again. The other option was keep the small items and they will refund me 20%. Doesn't appear to be a legit company. I read the reviews after I received my partial order. Wishing I would have read them before and saved myself the headache.

2016-05-22