I purchased two shirts from…
I purchased two shirts from Elevenforest. Neither shirt was what I ordered. The website pictured beautiful embroidered blouses. What I received was two "screen print" copies, made with cheap quality fabric. One top was not a blouse at all, it was a tunic that WAS NOT EMBROIDERED WITH FLOWERS. The other top was simply a screen printed copy cat of the one on the website. When I contacted Elevenforest, all I got was instructions on sending photos of both tops. When I asked for a return label, I was told it would cost more to return than the actual cost of the blouses. We went back and forth with several emails trying to reach an agreement on a refund. I suggested a refund of at least half of what I paid. They suggested 35% and they would take it to their superiors. I've been negotiating with them since June 18, 2026. The customer service is horrible! I am now waiting for them to get back to me as I have finally given up. I will wait for my refund and I will NEVER even look at their website, much less purchase from it.