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Marcia

United States

1 Reviews
5 Reads
0 Useful

1 review

TrimRx

Billing Department is Horrible

I signed up with the promotion. First month was great as the product arrived safely and I started to lose weight fast. Before the second month, I had called to get setup on the 6-month plan, which I was assured would happen. Did not happen and I was charged the one month and not the 6-month special. I called and they assured me it would be corrected. Month two, I continued to lose weight and I started to feel normal again. Come month three and now going into month four, I have never in my life dealt with a company that I have to beg for them to take my money so I can get my supply. The billing department and customer service from that department is horrible, so much so that I have lost so much time being on the phone, sending messages, etc., that I am now one month without the shot and I am already going backwards. I am beyond frustrated and it should not be this hard to ask someone to take my money.

2026-08-21