Poor customer service
My first order was great so I almost immediately took advantage of a BOGO. The second order oxidizes. I haven’t had a satisfactory response from them. I was simply wanting to ask if the formula had changed or if I possible had a weird batch while within my return window. First it took another email to get a response. They asked for a photo of the ordered products which I sent. Now they sent some tips on application. My initial question…has their been a change in the formula remains unanswered. Customer service is slow and requires too much effort