Find Someone Else
I usually read reviews but I didn't this time and I paid the price. I was scheduled a delivery date and no one called or showed up. When I called I was told that the notes said someone had spoken to me. I should have stopped right there but... The tech came the next day and was physically incapable of moving the 140 lb unit downstairs and was not able to use the stairs. I ended up doing it myself. After three hours he said that there was a problem and he would have to order parts. I ordered the parts because I knew it would take him 2 days. Rescheduling forget it. After numerous phone calls and promises I finally called the manufacturer and cancelled my set up service. I find it ironic that a logistics company cannot solve basic problems. FYI several of the people I spoke to at goconfigure promised to call me back and help me and never did anything.
