My recommendation is simple: avoid this website at all costs.
Review of My Experience with SingSaver My recent experience with SingSaver has been highly disappointing and raises serious concerns about the reliability and transparency of their reward fulfilment process. I applied for the Trust Bank loan in May 2025 directly through SingSaver’s website, using their provided link, and then completed the loan application in the Trust Bank app exactly as instructed. Immediately afterwards, SingSaver emailed me saying that my reward was “waiting,” which clearly implied that the necessary steps had been completed. When I later followed up regarding the reward, I was told that a referral code was required—information that was not stated upfront. Trust Bank itself then provided me with the proper referral code on the same day, confirming my participation in the promotion. I also submitted proof of my active loan, including screenshots and bank confirmation, leaving no ambiguity about meeting the eligibility requirements. Despite all this, SingSaver later claimed that there was “no confirmed valid loan,” which is simply incorrect. When I challenged this and provided the evidence, they initiated an appeal and told me the process would take 4–8 weeks. After waiting patiently, their final message was that the reward would still not be approved, with no meaningful explanation, no acknowledgement of the evidence provided, and no accountability for the misleading communication that occurred at multiple steps. The most frustrating part is that all actions were completed in good faith, precisely in accordance with SingSaver’s stated process, yet the outcome dismisses the facts entirely. Receiving contradictory information and vague rejections, even after providing complete documentation, leaves the strong impression that SingSaver’s reward verification process is inconsistent at best, and unfair at worst. A platform that markets itself around rewards should ensure clarity, transparency, and honouring legitimate claims. Unfortunately, my experience shows none of these. I will not be using SingSaver again, and I will advise others to be cautious when participating in their promotions—especially when rewards are promised upfront but later denied without valid justification. Final note: After several weeks of calls and providing documentation directly to Trust Bank, the matter was ultimately resolved with Trust Bank itself, which verified that my claim was valid. The fact that the bank recognised my eligibility—while SingSaver repeatedly rejected and mishandled the case—reflects even more poorly on SingSaver’s internal processes. My recommendation is simple: avoid this website at all costs.