We booked a colloseum underground tour…
We booked a colloseum underground tour with another operator that got cancelled. The only other one we could find was the tour guy. This cost us more money and also we had to suffer currency conversion. Anyway its a special trip (wedding anniversary and birthday). Then not long after booking we get an email to say underground no longer possible and given a 30% discount. Not great, but still has Arena access I suppose. Then get a WhatsApp from a 3rd party that they have outsourced to about our trip. We have done some research and this company is not on the official list of operators for the colloseum and we have read that these can be turned away. We have sent emails to the tour guy and no reply. Trip is not until September but this is all very poor so far. Based on service and alterations made to the booking would not recommend.