For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Travel & Vacation

The Tour Guy

ClaimedCollecting reviews

141 reviews

4.4141 reviews
Write a review

About The Tour Guy

Data updated
Website
thetourguy.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
141 reviews
Replies to negative
88% (15/17)
Do you own The Tour Guy? Claim this profile for free and start replying to reviews.

About this business

Your vacation is sacred, and we exist to make it more memorable. We at The Tour Guy, parent of The Roman Guy, offer an array of top-rated tours, activities, and recommendations designed to enhance your trip and make planning easier. From skip-the-line access at world-famous landmarks to hidden gems curated by local experts, we help you experience Europe like never before.To make your travels even smoother, we provide expert travel tips, insider recommendations, and seamless booking for must-see attractions across Europe’s top destinations.We like having “guy” in our name because it reinforces that we aren’t just a company—we’re a team of passionate and friendly people who love culture, history, and food! We create and source unforgettable experiences for travelers, always with top-notch customer service and a personal touch.We sell our own tours as well as carefully selected “partner tours” led by passionate guides who share our vision.And by the way, while we’re The Tour “Guy,” our team is a mix of guys, gals, and they's who are all just people.

Written by the business, not verified by us.

Is The Tour Guy legit?

The Tour Guy (thetourguy.com) has a 4.4 out of 5 rating on OK.one, based on 141 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 86% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 88% of negative reviews. Last updated 2026-09-07.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and professional tour guides for being exceptionally knowledgeable, friendly, and consistently attentive to personal comfort during all guided trips. Travelers also highlight that online booking processes are wonderfully straightforward, and the stunning sights explored across various locations make holidays truly unforgettable. However, some customers also noted occasional operational challenges regarding specific meeting points, mentioning that guides were sometimes late or unexpectedly hard to locate. Reviewers additionally reported that certain scheduled itineraries felt quite rushed, making it difficult to fully enjoy specific attractions during hot weather conditions.

Auto-generated from all reviews of this business. For reference only.

What people say

Our tour guide was very knowledgeable…

Our tour guide was very knowledgeable and on maybe on a cooler day, it might have been fun to hear all he had to say. But, since heat was a factor, the 30 minutes he spent talking to us in a covered part of the Coloseum could have been shortened up with just the major points given. Other than that, touring the Colosseum, Palantine Hill and Forum with the skip the line tickets and ground floor entrance was a highlight of my trip to Rome.

This experience was worth every penny

This experience was worth every penny. Our guide (I lost her name, she only told us once. She needs to tell us again at the end), was exceptional. She told us stories and history of Milan. The Last Super was incredible, totally exceeded my expectations. The walk through the castle, stop at the Scala Opera House, galleria and Duomo. Unforgettable. 6/5 ⭐️ Grazie Mille!

Highly recommended!

I would recommend The Tour Guy to everyone! We took two tours on our recent trip to Italy. One tour was with The Tour Guide staff and the other was with a partner tour company. Both experiences were top tier! Both tour guides were extremely knowledgeable and also very fun. They weren’t just repeating information, but talking about sites that they love to share with others. Additionally, both tours were well organized and easy to find. Thanks for the great experience!

Reply from The Tour Guy2026-09-02

Hi Jason, thank you for recommending us so highly! We are thrilled to hear that both your in-house and partner-led tours across Italy were top tier, fun, and well organized. Passionate guides who truly love sharing these incredible sites make all the difference. Send your loved ones over to The Tour Guy for their future travels, and we look forward to guiding you on your next trip!

I liked our tour guide Marialena

I liked our tour guide Marialena. She was very knowledgeable. The Tuscany wine tasting and lunch was amazing. Beautiful sights and gorgeous region. One of the best day trips we have experienced

Reply from The Tour Guy2026-09-02

Hi Nataly, thank you for the lovely review! We are so happy that Marialena made your day trip special and that you loved the wine tasting, lunch, and scenic views of Tuscany. Taking seamless day trips out to the stunning countryside is one of our favorite experiences to offer. Tell your friends and family about The Tour Guy for their travel plans, and we hope to host you again soon!

Mont Saint-Michel

Trust the tour. It would have been difficult to get to Mont Saint-Michel on own. The company was professional, prompt, and knowledgeable. The bus was comfortable and clean. The stops between Paris and Mont Saint-Michel and back were clean. Our tour guide (we forgot her name-female, petite, long black natural curls, 4 letter name, started with an A), was super knowledgeable and her explanation of the history was concise but not excessive. She made sure where the restroom stops were, the time we were arriving/leaving, and pointed out some of the options we had at Mont Saint-Michel. The Tour Guy and their services are excellent, but some of the services at the Mont Saint-Michel (seafood restaurant) had poor, slow, disorganized service. It was one of the places that were recommended by the guide, but I'd skip it.

Reply from The Tour Guy2026-09-02

Hi Miwa, thank you for taking the time to share your detailed review. We are thrilled that you enjoyed the comfortable transport, prompt service, and clear historical insights from your guide, Asmaa, on the journey to Mont Saint-Michel. While we curate our recommended stops based on overall popularity and location, independent local restaurants can sometimes experience unexpected service delays during peak travel times that are outside our direct control. We appreciate you sharing your dining experience, and we have shared your feedback with our Operations Manager to review our current restaurant recommendations in the area. Please pass along The Tour Guy to your friends and family for their next vacation, and we hope to welcome you back on another tour soon!

Awesome horseback riding tour.

Everyone was friendly and welcoming. The entire experience was amazing. The horses were trained well and we had a great time! The guides were very knowledgeable and alert to our comfort during the ride, amazing photos. Highly recommended experience!

Reply from The Tour Guy2026-08-18

Thank you, Erik! We are thrilled you loved the horseback riding tour, from the well-trained horses to the incredible photos taken by our attentive guides. Tell your family about The Tour Guy, and we look forward to welcoming you on another adventure soon!

Our guide Remi (sorry if I am…

Our guide Remi (sorry if I am mis-spelling his name) was incredibly informative. Excellent story teller. His knowledge on a variety of questions asked was impressive. My Dad fought in Europe during WW2 and this tour was history come to life for me. It was timed perfectly to witness the stirring and solemn lowering of the flag and taps at the American cemetary. So glad I left the driving to you rather then trying to tackle it myself. The seats were comfortable and the lunch was great as well. 110% recommend this tour.

Reply from The Tour Guy2026-08-18

Thank you so much, Steve! Hearing how Remi brought WW2 history to life in memory of your father is truly moving. Taking care of the driving so you could enjoy a comfortable ride, a great lunch, and the solemn flag ceremony at the American Cemetery is what we strive for. Share your experience with your friends and family, and we look forward to hosting you on another tour soon!

We had a great time

We had a great time. The tour was very fun. It was so worth it. They are very professional and helpful. They sent us reminders and information about the tour before. We didn't have to worry about anything or stand in a long line. Our tour guide was great! Gave us a lot of information. I recommend the tour guy 100% Thank you!

Reply from The Tour Guy2026-08-14

Thank you so much, Adriana! We love making travel hassle-free with skip-the-line access and clear reminders so you can just enjoy the experience. We are thrilled your guide made it so memorable. Please spread the word about The Tour Guy to your friends and family, and we look forward to exploring another city with you soon!

Very Good tour!

Our tour guide was extremely passionate when leading us through the forum, Colosseum, and Palatine hill. Despite the hot weather, we had an amazing time and sincerely came to appreciate the massive amounts of history we were experiencing. One particular point of enjoyment for us was how the tour started in the Palatine hill, early, when there were less people.

Reply from The Tour Guy2026-08-14

Thank you for the wonderful feedback, Yiucho! Starting early at Palatine Hill really is the best way to beat the crowds and heat while taking in Rome's incredible history. We are thrilled you had such a passionate guide leading the way. Please tell your friends and family about The Tour Guy, and we hope to see you again on another adventure soon!

Tower of London 90min with boat ride

Our tour of Tower of London was our third time touring with The Tour Guy. Jackie out guide at ToL was patient, knowledgeable and fun. We are big fans of Tour Guy and always book with you when offered in the cities we visit :D the boat ride was also informative and a fun way to get to another part of London. Perfect day

Reply from The Tour Guy2026-08-14

Thank you so much, Heather! We are honored to have had you on three tours with us now. Jackie will be so happy to hear your kind words, and our London boat ride really is such a great way to explore the city. Please tell your friends and family about The Tour Guy, and we cannot wait to welcome you on tour number four!

Frederico was a very knowledgeable and…

Frederico was a very knowledgeable and excellent guide. He knew the best locations and photo spots.

Reply from The Tour Guy2026-08-12

Thank you for the wonderful feedback, Aliana! We are so glad Frederico brought his deep expertise and showed you the absolute best spots and photo opportunities. Be sure to tell your friends and family to book with The Tour Guy on their next European trip!

Monika did an amazing job showing us…

Monika did an amazing job showing us around Rome and giving us interesting background information on everything we saw on the tour. She was sensitive to our comfort too since it was hot out, and she looked for areas of shade to help keep us cool.

Reply from The Tour Guy2026-08-12

Thank you for the fantastic review, Jennifer! We are so glad Monika made your time in Rome memorable with her rich background knowledge while thoughtfully keeping your group cool in the shade. Make sure to tell your friends and family about The Tour Guy for their future travels!

Paris, July, 2026

I booked 4 different tours for our stay in Paris during July, 2026. We toured the Louvre, Versailles, Notre Dame and the Eiffel Tower. The Tour Guy company was excellent in communicating timely updates such as meeting point changes or time changes. All of the guides were wonderfully knowledgable and entertaining. Will definitely use The Tour Guy for future vacations in different cities.

Reply from The Tour Guy2026-08-12

Thank you for the incredible review, Paula! Booking four major sights in Paris is a big adventure, and we are thrilled our team kept you seamlessly updated while our guides delivered an entertaining, expert experience at every stop. Be sure to spread the word to your friends and family about The Tour Guy for their future trips!

E
Erik Plumb · 3 reviews · Verified · Experienced 2026-07-30 ·

The guide was extremely knowledgeable…

The guide was extremely knowledgeable and well informed.

R
Ralph Valentino · 2 reviews · Verified · Experienced 2026-07-30 ·

We had to modify our reservation due a…

We had to modify our reservation due a member in our party having a medical emergency. The staff at The Tour Guy were accommodating and provided a refund for the tour. They also provided a new tour for our new group. The process was straightforward and easy.

R
Rob · 1 review · Experienced 2026-08-06 ·

Vatican and Sistine Chapel Private Tour

We had a fantastic family friendly tour of the Vatican and Sistine Chapel. Our guide was incredibly knowledgeable and brought the history to life in an engaging way. They interacted warmly with our son, making him feel included throughout the tour, which really enhanced the experience for our whole family. Highly recommended for anyone visiting the Vatican, especially families with children!

P
Patti · 1 review · Verified · Experienced 2026-07-30 ·

Our tour guide Theodore was wonderful

Our tour guide Theodore was wonderful. He was a great guide and very knowledgeable about everything we saw. I would recommend this tour and guide. It was great.

K
Karen Di Palma · 4 reviews · Verified · Experienced 2026-07-29 ·

I made a mistake

I made a mistake. i received a Welcome5 promotional code but forgot to use it. When I realized my mistake, I sent an email to Customer Service and Kiel came to my rescue. Thank you Kiel!

People also looked at