We have just done a tour to Pompeii and…
We have just done a tour to Pompeii and Vesuvius via The tour guy. Our lead was Mario. He was a fantastic and very informative. Thank you.
About The Tour Guy
Data updated- Website
- thetourguy.com
- Category
- Travel & Vacation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 141 reviews
- Replies to negative
- 88% (15/17)
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About this business
Your vacation is sacred, and we exist to make it more memorable. We at The Tour Guy, parent of The Roman Guy, offer an array of top-rated tours, activities, and recommendations designed to enhance your trip and make planning easier. From skip-the-line access at world-famous landmarks to hidden gems curated by local experts, we help you experience Europe like never before.To make your travels even smoother, we provide expert travel tips, insider recommendations, and seamless booking for must-see attractions across Europe’s top destinations.We like having “guy” in our name because it reinforces that we aren’t just a company—we’re a team of passionate and friendly people who love culture, history, and food! We create and source unforgettable experiences for travelers, always with top-notch customer service and a personal touch.We sell our own tours as well as carefully selected “partner tours” led by passionate guides who share our vision.And by the way, while we’re The Tour “Guy,” our team is a mix of guys, gals, and they's who are all just people.
Written by the business, not verified by us.Is The Tour Guy legit?
The Tour Guy (thetourguy.com) has a 4.4 out of 5 rating on OK.one, based on 141 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 86% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 88% of negative reviews. Last updated 2026-09-07.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and professional tour guides for being exceptionally knowledgeable, friendly, and consistently attentive to personal comfort during all guided trips. Travelers also highlight that online booking processes are wonderfully straightforward, and the stunning sights explored across various locations make holidays truly unforgettable. However, some customers also noted occasional operational challenges regarding specific meeting points, mentioning that guides were sometimes late or unexpectedly hard to locate. Reviewers additionally reported that certain scheduled itineraries felt quite rushed, making it difficult to fully enjoy specific attractions during hot weather conditions.
Auto-generated from all reviews of this business. For reference only.What people say
Our tour guide was very knowledgeable…
Our tour guide was very knowledgeable and we learned a lot about the sites.
great communication
great communication, and such a knowledgable tour guide. organized and great !!!
Our guide was very informative and made…
Our guide was very informative and made our time very enjoyable. Gracie mille!
Very knowledgeable
Our tour guide was very knowledgeable…
Our tour guide was very knowledgeable about the many sites we visited. Always ready to answer questions and informing the group of what to expect at every stop. Highly recommend this outfit.
What a great experience
What a great experience! Bogdon was a great guide, fun, informational and he navigated around to the best spots easily. I would definitely do another Tour Guy tour!
Stefano was amazing
Stefano was amazing. I really loved his attitude—he made the entire tour enjoyable and engaging from start to finish. A huge shout-out to him because his patience with people and tourists is truly impressive. Nothing but respect for him!
Carolina was a wonderful tour guide
Carolina was a wonderful tour guide. Very knowledgeable and considerate! The only thing that was unclear when booking the tour was how much walking it would be versus transportation to the various sites. Being our first time in Rome, it would have been appreciated if that was made more clear in the description as we had my mom in her 70’s and my young niece who couldn’t manage the long day in the heat.
Terrific experience used for Versailles…
Terrific experience used for Versailles and also Notre Dame. Our guides were very knowledgeable, friendly, organized, professional. The communication getting to the meeting point and starting on time was excellent including directions. In our case for Versailles, the extreme heat caused changes in Scheduling and they were very communicative about that with updates and emails write down to hours before meeting time. Peace of mind I would certainly look for options to use The Tour Guy on our next tour/vacation. Well, I will tell my friends about it as well.
Sophie made our London trip unforgettable!
We had the best time on the royal walking tour thanks to Sophie. Her storytelling was so engaging and entertaining that the time flew by. The pace was absolutely perfect—never felt rushed but never lagged. She is a phenomenal guide!
Terrible experience
Tour was not gathered where you said it would be so it took me a bit to find it. I was 4 mins past the tour time and you left without me and won’t give me a refund. Awful experience you should be ashamed
Great tour!
The tour was fun and Shirine the tour guide was informative, fun, and helpful!
100% Recommend
Daniel was fantastic! We were all suffering in Rome’s summer heat but he found us water and shade as much as possible! He was a fountain of knowledge and also funny. We loved this tour and highly recommend it.
Damiano was excellent!
Damiano was excellent! We did the Special Access Colosseum Arena Floor Tour through the Gladiator's Gate with him and he was fantastic!!! Highly recommend if you are in Rome!
I’m booked with these guys in…
I’m booked with these guys in confidence and they have cancelled on me less than 5 days before I fly due to low numbers. AVOID THESE SCAMMERS. Holiday ruined. Don’t put your hopes on the glossy you tube media. Poor customer services and have to wait an eternity for a reply. No direct dial to speak to anyone.
Great experience!
Reply from The Tour Guy2026-07-29
Thank you so much for the 5-star review, Cooper! We are thrilled to hear you had such a great experience with us. Be sure to tell your friends and family to check out The Tour Guy when planning their next getaway, and we hope to see you again soon on another adventure!
Gaia was an awesome guide!
Our tour guide, Gaia was awesome...she was very knowledgeable about the area and gave us a lot of facts and interesting tidbits about Venice, Murano and Burrano. She also helped with some additional navigation questions we had.
Reply from The Tour Guy2026-07-29
Thank you so much for the fantastic review, Lency! Exploring Venice, Murano, and Burano is such a magical way to experience the lagoon, and we are so glad Gaia made it extra special for you. She truly is brilliant at sharing those hidden local facts and helping guests navigate the waterways smoothly. Make sure to tell your friends and family to request Gaia with The Tour Guy when they head to Italy, and we hope to welcome you back on another tour real soon!
Andrew is an outstanding tour guide!
Andrew is an outstanding tour guide! He was so full of really interesting and entertainingly delivered historical information. Brought the history and customs to life. The pacing was very good and gave. Opportunities for toilet breaks and brief rests. Very skilled at keeping everyone corralled.
Reply from The Tour Guy2026-07-29
Thank you for the glowing review, Gregory! We are so glad to hear that Andrew made history come alive with his entertaining delivery and rich insights. Striking the perfect balance between great pacing, necessary rest stops, and expert group navigation is what makes our small group tours so enjoyable. Please pass the word along to your friends and family about The Tour Guy, and we look forward to hosting you on another adventure down the road!
The Perfect Recipe for the Louvre
We’d hoped the tour would be breezy fun to help us see the greatest hits of the Louvre easily - we didn’t expect our guide to be so knowledgeable but relaxed, the perfect mix of sightseeing and dawdling, humour and information, talk versus let the art do the talking. We were so jazzed with the whole experience. Merci beaucoup.
Reply from The Tour Guy2026-07-29
Merci beaucoup for the awesome review, Drew! We are thrilled that your Louvre experience hit all the right notes for you. Balancing deep artistic knowledge with a relaxed, humorous vibe is what transforms a museum visit from a simple walk-through into a truly memorable highlight. Next time your friends or family are planning a trip to Paris, please tell them to check out The Tour Guy so we can show them a great time too. We would love to explore another iconic landmark with you on your next getaway!
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