IVIvadress★★★★★
Wrong color, tiny size
It actually showed up, and I was a little surprised it did. I tried tracking it, but it always said it couldn't be found. Color was completely different than the picture and the size was horribly off. I ordered a 2XL (I'm normally an XL, but went bigger, just in case), but it's so small it really should've been labeled a Medium or a small Large.
2025-12-28
SPSpringleaf★★★★★
Unprofessional
Apparently Springleaf has enough business or needs more staff-or they just dnot care. I sent my online request for a loan on a Monday and received an automatic response that I would be called by a rep on 15 minutes. I did not. I called them on Tuesday at 12:30 and was told the loan officer was closing another deal and would call me back when she was done. By Wednesday at 12:30 I had not received a call. I called them and was told the sane thing. I called an hour later stating I still hadn't heard from anyone since my Monday submission. I was told, "well, we're busy." That tells me they are very unprofessional, don't have enough staff, or just don't care about earning business. Finally on Friday afternoon I received a call. Unacceptable. I had already received an email and phone call on that Monday from a competetor. They had a higher apr so I initially told them "thanks, but no." By Wednesday and no contact from Springleaf I called the competitor and had him reopen my file. He called when he said he was going to call and did what he said he was going to do. I'm paying a higher apr, but I'd rather give my money to someone that respects and appreciates my business, no matter how little they were going to make, then to a business that was "too busy" for me.
2016-08-07