GRGrowatt★★★★★
Delayed response to support call
Having suffered an alert notification from my inverter and having to have powered it off and back on in order for it to work again, a support call was logged for the issue seen, which had also been seen a few weeks earlier, and resolved with a firmware update. However after waiting 48 hours and chasing for an update on the current issue, support and checks were finally received from tech support, with any further issues being monitored.
2024-03-28
GRGrowatt★★★★★
Post installation charging issues…Resolved
Following an install of a Growatt Inverter and battery system, in late January, continual problems with the charging and discharging of the battery, including not charging at the correct time, discharging at the wrong time. Growatt support have applied a firmware update, and did not resolve the issue. As the fault continued, they looked to replace the unit and had a new one installed within a couple of weeks, which has worked well without issue.
2024-02-15
