iHerb - NO HUMAN SUPPORT BUT ULTIMATELY SMOOTH!EXPERIENCE
Reference Case #17271007, Order #94632729, Order Shipped #46744655 08.11.26 This company may work smoothly if everthing goes 100%. But if there is ANY issue with an order, it is quite frustrating and and requires patienc to resolve it with iHerb because EVERYTHING IS RUN BY AI! But, eventuall they will resolve the issue, set up a shopping cart for you, as needed, and provide an incentive to complye the purchase. True, I did have a postal code problem that I thought was iHerbs fault, but layer found out Google Chrome defauled in the wrong postal code. I notice today when the same thing happen on another site. It was not iHerbs fault. They made it right anyway. They offer good prices on some items, and have hard to find items. And, since I am on a supplement regimen, as oppose to prescription drugs, I'm sure that the AI will remember what I regularly order. Regards, Kevin 08.07.26I contacted iHerb Customer Support multiple times and was assigned an incident number. The incident had an escalated status. 08.10.26 - I could no longer be stressed about this matter. It took me a frew days to get over my frustration. During a period of contemplating iHerb Customer Support contacted me by email. They set up my shopping cart and provided a generous discount. I forgive iHerb. I upgraded their rating. Kevy