Be carefull when buying from FeiyuTech!
I purchased a G6 gimbal and some other accessories from FeiyuTech's online store on 13/4 and in checkout process it was stating clearly that the items will be shipped from EU warehouse(i live in EU) without VAT & customs fees and the estimated shipping time is 3-5days. After a couple of days i received an e-mail with the tracking number of my order and i realized that the items have been shipped from HK. I contacted immediately FeiyuTech to ask them why they shipped from HK instead of EU and inform them that i am not willing to pay any custom fees. FeiyuTech's reply was "It was not possible to send the items from EU warehouse, do not worry we will refund you the amount that you will pay for customs". First of all, the delivery time was not as described as the items delivered on 17/5, which caused me a lot of problem as i wanted them earlier for a project that i had to do. Also, the custom fees were 105,27euro. I informed FeiyuTech the same day about the amount that they need to refund and they replied that the refund will be completed in 2-3 days. Until now (16days later) i still have not received any refund from them although i have sent them several e-mails. The way this company treats their customers is unacceptable and fully unprofessional. I recommend you before buy something from them to think it carefully!!!
