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Kelli

United States

1 Reviews
8 Reads
0 Useful

1 review

Coolibar

Sizing is off, customer service is a ghost

Suit is super cute. Sizing is way off. I sized down per their chart measurements and reviews, and I think the XS is actually made for a 12-year-old. I tried to contact customer service and was told 15 minutes wait for live chat. I gave up an hour and a half later and just bought a larger size figuring I'd deal with them later. They emailed me eventually but honestly it's such a hassle to deal with them I'm not even sure I'm gonna return the ones that don't fit...maybe hand them off to an actual tween.

2026-07-01Verified