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Axejacket

United Kingdom

2 Reviews
3 Reads
0 Useful

2 reviews

banggood

Make sure you use a credit card

Make sure you use a credit card. All I can say, even after spending thousands with this retailer, is that they don't stick to their word, they don't honour their responsibility and communication is poor. Will it stop me from buying from them? No! but make sure you protect yourself with your credit card who will resolve issues relating to damaged parcels, missing deliveries and dead on arrival product that they say they will refund but do everything they can to put the blame on the buyer - despite clear evidence

2026-06-16Verified
banggood

Shockingly poor customer service

Shockingly poor customer service, didn't honour their own pledge to refund doa/damaged on arrival, excuse after excuse after excuse. Kept asking me to be patient but then would close the case. In the end I just envoked the buyers guarantee with my credit card and applied a charge-back. Charlatans! ... buyer beware.

2026-06-09Verified