This is the worst company I have ever…
This is the worst company I have ever had to deal with. I purchased Resing through plugin boutique and attempted to creat an account at IK Multi Media. It failed every time with logging in.I wrote to support. Three days later they sent some login details and it failed so I wrote back. A couple days passed they sent me some more and I managed to create an account and download the product. For the next week they kept sending me more login details even though I had downloaded the product which they confirmed I had.I have created 10 new passwords to login to the Product Manager in the past week and today yes they have sent me more so I am now on my 11th. This time guess what they failed every time.Note each time they send out new login details it deletes your previous password.I have replied every time asking them to stop sending them but they obviously do not read the replies and when they send their messages your replies are not in the chain.If I load Resing into my daw it tells me to sign in to the Product Manager to access it. I am totally exhausted after a week as there is no way out just like the song Hotel California.I already have a full time job I don't need another one. Do not buy anything from this company unless you want to end up in a psychiatric hospital. I would like to update my review. The manager of the support team contacted me to apologise for the failures and stopped the replies coming to me to keep changing my password and locking me out.I now have access to my account and access to the Production Manager app to use the product I purchased.I hope it continues and issues like this do not happen again.