After 1 month the E-bike was never delivered
After 1 month the E-bike was never delivered. Tracking info. showed unable to deliver for some reason. When contacting customer support, they first stated they needed 10-15 days to track down the issue. After that period with no resolution I requested a refund, which they agreed to, but would take 15 days to issue. Currently, over 6 weeks since I first ordered the bike, still no refund or response. I filed a claim with my credit card company and will continue to give JASION a fail rating on any available review venue.