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Prefernottostate

United Kingdom

1 Reviews
1 Reads
0 Useful

1 review

agoda

"Hostel" was listed as "Hotel"

"Hostel" was listed as "Hotel". This is false advertising but they refuse to cancel/ refund. I have screenshots of the hostel being listed incorrectly. It is not until you have paid and receive a confirmation email that the address shows as it being listed as a hostel. They still refuse liability. I have tried to open a formal complaint but they have point-blank refused my request.

2023-05-14