KNKnockaround★★★★★
Slow shipping and never shipped my replacement order.
They shipped the first order and the glasses were almost kid sized, so I sent them back. It took forever for them to arrive, and the return process seemed easy. Say what you are returning, get credit to immediately apply to other frames, and they'll mail them immediately.
Well, they never mailed the replacement frames, and I sent back my original order.
About a month later, support appologized and gave me a full refund. They never mailed the order, at all.
I can't recommend them after that 2 month long ordeal. I ordered a pair on amazon for less and they were here in a few days. I'll pass on Knockaround
2026-01-27Verified
GUGudsen MOZA★★★★★
They filter their reviews, untrustworthy
They filter their reviews. I've tried to leave an authentic review to talk about their lack of warranty support.
Of course, they rejected it. It's only 4 and 5 star reviews on their website.
I advise you do not buy this Moza gimbal or any Moza products. I had one battery die (of 4), and when I reached out to Moza to get a replacement, they offered none, nor any solutions. Their batteries are slightly larger than standard 18650 batteries, making them proprietary and not easily available. Their website (and other websites) are sold out, essentially rending this gimbal useless.
Some years ago, they did a great job of trying to compete with DJI by releasing beneficial updates for all of their gimbals. It seems that they've stopped doing this. At this point, for price, quality, performance, and warranty repairs, I would highly recommend you do not purchase this gimbal and buy one from DJI instead.
It's unfortunate that Moza does not stand by their products (or even a single battery).
2023-02-27Helpful 1
