ZERO techonical support
We subscribe to the 2Gbps fibre broadband. It has been 4 months since I first contacted the technical support team re the connectivity and lagging issues on PS4 online games after the migration in Oct16. No one in the team seems to be able to resolve the issue. And worst of all, no one seems to be following up on the case. Everyone is just hoping that they are not the next person on shift to pick up the call. I need to explain the problem to a different person every time.....put on hold.....line cutoff.....call again......explain again.....put n hold again.....line cutoff again.....