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Tami Chambers

United States

1 Reviews
4 Reads
1 Useful

1 review

Smith.ai

Buyer beware

Buyer beware. The ai actually sound like a live human. That’s what got my attention. The actual humans behind them not so great. I quickly realized this wasn’t what we were looking for and canceled but was then contacted by Jorge, an associate at Smith Ai. He said I could try it risk free for 30 days and suggested an onboarding call to show us how to train and use our Ai. We agreed and tried it for a couple weeks but there are just too many kinks needing worked out still. We ended up losing too many calls. I emailed right away to cancel again and got a reply explaining that I now needed to give them 30 days notice again and cancel again and pay for a whole additional month. I would be very wary, don’t trust what they tell you. Dishonest sales associates.

2025-08-12Helpful 1