30 day guarantee ha ha
after 10 weeks of occasional wear my footwear sole has virtually worn away. the shoes are comfy but not built to last. customer service took ages to contact and reply and then went on the 30 day route for refunds. I will be rejecting as not fit for purpose. AVOID if you want a painless experience. UpDATE. after several emails I got the same as all others 3, then 5 and finally 8% refund offered after refusing as NOT FIT FOR PURPOSE I get the return to China rubbish.