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Mid Nyt

Canada

1 Reviews
3 Reads
1 Useful

1 review

focalprice.com

Items didn't arrive, company won't refund or resend after 4 months

I ordered almost $60 worth of stuff in November 2016 and after it didn't arrive 2 months later in Jan 2017 I started contacting the company. They kept telling me it's on the way and to check with post office. I did that a couple of times but post office has no information so there's nothing they can do because they never got the package. All the company keeps telling me is: " Sorry, we have confirmed many times with logistics provider, and they confirmed there was no returned informations and it's on the way to your country, could you please consult with the local post office? " It's been 4 months, the package isn't going to arrive! Either they screwed up or someone lost it or someone stole it. Other companies would refund or resend the package but these guys have horrible customer service and keep blaming me! Will never shop there again!!!

2017-03-07Helpful 1