Tickets not available online
I booked 2 rail journeys online. Madrid to Vigo and Porto to Lisbon. The Madrid to Vigo reservation was confirmed and tickets were supposed to be available to download. When I tried to download the PDF tickets there was an error message on the PDF download. I queried this and was told it would be sorted in 1 business day. A week later still no change and a further chasing email with a reply it would be sorted in a week. Subsequently I received a text message saying the tickets were only available at an automated ticket machine at the station. I am not impressed by this. The 2nd reservation came back with an estimated delivery date 6th May. Who knows what will happen then