Hefty Bench Pad replacement fiasco
I bought the hefty replacemwnt pad for my Titan flat bench I've had for 2 years. It was on sale and said it fit all Titan benches. When i went to replace the pad, 2 of the bolts fit perfectly, but the third was off by millmeters. They said since my bench was old it would be a regular return and I would have to pay for shipping and a 20% restocking fee. It would have been nice to know the bench changed just enough to make mine not fit. That was not made clear, and the changes are so small with no upgrade that it seems like a gimmicky move to try to force people to buy new products. Titan's free shipping is great, but you eventually pay for it with their return policy. It would be one thing if the return was because of a mistake I made, but after this I'm done with this company. Their products are fine, free shipping is amazing, but if you buy a lot from them like I did, you will eventually get burned, so be careful.